Shipping & Returns
Holiday Shipping Information:
We want you to get your gifts in time for Christmas! We will ship your order the business day after it is placed. We will keep shipping your Christmas orders up until Dec 23 and will do everything we can to get them to you! However, we do highly recommend giving your gifts a few extra days. Please upgrade your shipping if you are unsure it will arrive. Over the last few years, the post office has been experiencing delays that we cannot control.
USPS published shipping schedule:
- First Class (standard shipping): Mail by Dec 17th. (we recommend upgrading to Priority after Dec 13th)
- Priority Mail: Mail by Dec 18th (we recommend upgrading to Express after Dec 15th)
- Express Mail: Mail by 22nd. (we recommend ordering by the 20th to be sure!)
If you have any questions about these policies, please contact us at firstname.lastname@example.org and we will be happy to help!
We ship via USPS and offer the following services & rates:
- Untracked Economy Shipping (10 or more days + processing) for a flat rate of $1.50 on orders under $15
- Standard First Class Shipping (7-10 days + processing) for a flat rate of $3 or FREE with orders of $50 or more
- Priority Shipping (3-5 days + processing) for a flat rate of $6
- Express Shipping (1-3 days + processing) for a flat rate of $25
We want you to love your purchase! If you don't for any reason, we are happy to accept a return of product in new, undamaged condition within 14 days of receipt. Please contact us email@example.com and we will send you a return label. Once the product is returned to us, we will issue a refund of the purchase price minus the $2 for shipping.
If your item arrives damaged or is incorrect please contact us at firstname.lastname@example.org with photos of the item, we will send a replace free of charge!
Please note the few exceptions to our return policy:
- Discounted items marked as final sale cannot be returned or exchanged (unless damaged)
- Education Angels gifts cannot be returned or exchanged (unless damaged)
- Free Gifts with Purchase cannot be returned or exchanged (unless damaged)