Shipping & Returns
Will I get it by Christmas?
We want you to get your all your gifts by Christmas! Below is the United States Post Office's shipping deadlines for the holidays. We will ship all your orders by the business day after the order was received. (For example, if you order on Wednesday we will ship it Thursday, if you order on Saturday we will ship the following Monday.)
12/18 Update. If you order priority mail today, Friday 12/18, we will ship it by tomorrow. The post offices says it will be delivered. We see delays so we can't promise that this is true but we will certainly give it a try! Don't want to risk it? Get a gift card!
We recommend giving your orders a few extra days to arrive, we have been experiencing delays throughout most the year and expect to continue to see them through the holiday season.
If you have any questions about these policies, please contact us at email@example.com and we will be happy to help!
We ship via USPS and offer the following services & rates:
- Untracked Economy Shipping (10 or more days + processing) for a flat rate of $1.50
- Standard First Class Shipping (7-10 days + processing) for a flat rate of $3 or FREE with orders of $50 or more
- Priority Shipping (3-5 days + processing) for a flat rate of $5
- Express Shipping (1-3 days + processing) for a flat rate of $25
We want you to love your purchase! If you don't for any reason, we are happy to accept a return of product in new, undamaged condition within 14 days of receipt. Please contact us firstname.lastname@example.org and we will send you a return label. Once the product is returned to us, we will issue a refund of the purchase price minus the $2 for shipping.
If your item arrives damaged or is incorrect please contact us at email@example.com with photos of the item, we will send a replace free of charge!
Please note the few exceptions to our return policy:
- Discounted items marked as final sale cannot be returned or exchanged (unless damaged)
- Education Angels gifts cannot be returned or exchanged (unless damaged)
- Free Gifts with Purchase cannot be returned or exchanged (unless damaged)